If you no longer want your company to be reachable on the Peppol network, you can deregister directly from your Billtobox account. The process is simple and can be completed in just a few clicks.
This action removes your company from the Peppol directory and stops other businesses from sending you e-invoices via Peppol.
How to deregister from Peppol
Log in to your Billtobox account using itsme.
⚠️ Note:
Your itsme account must be linked to your Billtobox account first. Read this article to link itsme to Billtobox (or to verify if it's already linked).
Click the Peppol icon in the top left corner. If there's no icon next to your company name, you can access the page directly from this link: https://platform.billtobox.be/settings/peppol-registrations
You'll see a list of your Peppol participant IDs (CBE, VAT, GLN) and their status on Peppol:
Green = registered on Peppol with Billtobox.
Orange = not registered on Peppol.
Red = this status may indicate the ID is published by another access point, but it can also signal technical problems during the publishing process, data misalignment, timeout issues, or an ID published without document types.
Click on the participant ID to deregister from Peppol.
Click Unpublish.
Once the icon turns orange, your company is successfully deregistered from Peppol.
After deregistration:
Your company is no longer visible in the Peppol network.
Other companies can no longer send you e-invoices via Peppol.
You will stop receiving Peppol invoices immediately.
Existing documents already received remain available in Billtobox.
Important notes
Deregistration is reversible. You can re-register later if needed.
Deregistration only affects Peppol. Your Billtobox account remans active.
Icon color changes are not immediate. Multiple systems must synchronize before the final status is displayed.
FAQ
Do I need to contact support to deregister?
No. You can deregister yourself directly from your account.
Why do I need to use itsme to log in?
For security and legal verification reasons, Peppol actions require strong authentication.
Can I still send invoices after deregistering?
You can still send invoices via other delivery channels, but not via Peppol.
Can I re-register later?
Yes. You can publish your company to Peppol again at any time.