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How to change the delivery channel of a customer?

Written by Maxime

For an OpenPeppol customer or a member of the Billtobox platform, delivery is automatically set to Peppol or intra-community delivery.

If you want to change this delivery channel and replace it with another one, go to your customer's record and choose between:

  • Email

  • Self printing

  • Print & Post

Set a customer's delivery channel to OpenPeppol

Do you want a customer to receive their invoices via OpenPeppol?

  1. Go to Customers & suppliers > Customers.

  2. Open the customer's record.

  3. In the Channel field, select OpenPeppol.

  4. Click Save.

The Channel field also offers Email and Delivery on platform. Choose OpenPeppol for delivery over the Peppol network.

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